Discount Pool Kits
Discount Pool Kits Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discount Pool Kits has 2.9 star rating based on 10 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Expedited shipping, Pool selections, Quality product.
Cons: Customer service, Defective products, Ground prep.Recent recommendations regarding this business are as follows: "be wary of people in customer service department", "Find a better company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discount Pool Kits has 2.9 star rating based on 10 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Expedited shipping, Pool selections, Quality product.
Cons: Customer service, Defective products, Ground prep.Recent recommendations regarding this business are as follows: "be wary of people in customer service department", "Find a better company".
Review authors value the most Privacy and Data Security and Billing Practices. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Customer service
- Quality product
- Expedited shipping
Preferred solution: Don't need anything, just don't appreciate treatment by customer support
User's recommendation: be wary of people in customer service department
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Customer Service
- Pool selections
- Defective products
- Missing hardware
- Customer service
Preferred solution: Refund the defective products
User's recommendation: Find a better company
Great Service, Great Pool!
- Whole process
- Ground prep
No help to Customer
- Customer service
- Void warranty
Preferred solution: Let the company propose a solution
Horrible!
Discount pools direct kit review
Liner doesn’t fit. Cheap *** product
Worst experience EVER
They did not ship the required stuff
- Customer service
Preferred solution: Price reduction
Pool liner return
Preferred solution: replacement
Winter Pool Cover Review
Return Policy Review
Discountpoolkits ordering system errored ordering the wrong liner type and refused to exchange it for the correct liner.
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Good lord I'm glad I read the reviews ! I already had a pool kit picked out & was figuring up the cost to have it all enclosed with brick.
Can't tell you how upset I would've been to spend all that money on the aesthetics just to find out the actual pool kit itself was missing components for proper installation or even worse; had pieces that fit a different model. Thank You to all of the people that left reviews & Saved people like me from this headache/ nightmare.
I can say that Doughboy did send the missing hardware after my second email asking for the status of my first request. It took about 3 weeks to get our parts.
Still having issues with Pool light and supposedly the ColorQ company is sending me a replacement meter... I haven’t received it yet.